Phone features can be used irrespective of the kind of internet connection.

You can just choose to send the message to your e-mail and not use the phone for voice messaging.

Voice Management allows you to specify how to handle your voice messages. Use Unified messaging if you want to use your phone to retrieve voice messages.

Supports widely used compressed/uncompressed codecs

Calls can be placed/received for softphones like x-lite or a regular IP/Analog phones.

Provide a web-based client for a user instead of using star codes or pressing the flash hook. The client provides a visual, graphical user interface that is used to initiate, manipulate, and release calls.

Remote Office allows you to use your home phone, your cell phone or even a hotel phone as your business phone. This service also directs all calls coming to your business phone to ring the remote office phone.

Enhanced Call Logs displays the most recently received, missed, or placed calls

Automatically process incoming calls received by a single phone number by distributing them to a group of users or agents. Includes enhanced features such as agent log in and log out, call queuing, and overflow control.

Call Forwarding Always allows you to forward all your incoming calls to a different phone number, such as your home office or cell phone.

Call Forwarding Busy allows you to forward all your incoming calls to a different phone number if your phone is currently busy.

Call Forwarding No Answer allows you to forward all your calls to a different phone number when you do not answer your phone.

Automatically forward your incoming calls to a different phone number when pre-defined criteria, such as the phone number, time of day or day of week, are met.

Send an e-mail with the caller's name and number to a specified e-mail address when pre-defined criteria, such as phone number, time of day or day of week, are met.

Enables a user to hold a call and to retrieve it from another station within the group. To park a call, a user presses the flash hook and dials the call park feature code. The call is parked and the caller is held. To retrieve the call, the user goes to any phone in the group and dials the call retrieve feature code, followed by the users extension. The call is retrieved and connected to the retrieving user. Users can also execute call park via the Call Manager.

Enables a user to answer any ringing line within their pick up group. A pick up group is a group administrator-defined set of users within the group, to which the call pickup feature applies. To pick up a ringing call, a user dials the call pick up feature code. The user is then connected to the caller. If more than one line in the pick up group is ringing, the call that has been ringing the longest is answered. Users can also execute call pickup via a web interface.

Return a call to the last party that called you, whether or not the call was answered.

Answer a call while already on another call.

Allows a user to override calling line identity presentation restrictions.

Blocks Calling Line ID information of an external caller

Retrieve the name of the user calling you within your own group.

Allows a category to be associated with a subscriber. The category is included in the signaling for all outgoing calls.

Customer Originated Trace allows you to dial a FAC to issue a trace to your service provider for your last incoming call.

Directed Call Pickup allows you to dial a feature access code followed by an extension to pick up a ringing call to another group member. You can pick up a call to anyone in your group as long as it has not yet been answered

Directed Call Pickup with Barge-in allows you to dial a feature access code followed by an extension to pick up or barge-in on a call to another group member. If the call has not been answered, then it is picked up. If the call has been answered, then barge-in occurs. A barge-in results in a three-way call being created between you, the group member being barged-in on, and the other party the group member is connected to. You are the controller of the barge-in three-way call.

Automatically forward your calls to your voice messaging service, if configured, otherwise the caller hears a busy tone.

Display the most recently received, missed, or placed calls.

Provides Calling Line ID information of an external caller.

Hold a call with a feature access code when using a simple phone without call control capability.

Transfer a call while using a simple phone without call control capability.

Start a conference call when using a simple phone without call control capability.

Automatically process incoming calls received by a single phone number by distributing them among a group of users or agents.

Prevent departments, or the group from receiving incoming calls of a specified type.

Prevent the group from receiving calls

Intercept User allows your administrator to graciously take your phone out of service while providing callers with informative announcements and alternate routing options.

Provide Calling Line ID information of group member when called.

Call the last number that you dialed.

Malicious Call Trace captures a trace of calls to and/or from the user and sends the trace to the service provider for investigations.

Play an uploaded audio (music) file for callers on hold.

Prevent departments, or the group from making outgoing calls of a specified type.

Access your Outlook contact information from your Call Manager.

Allows user to manage the list of monitored users to be used by an attendant console application

Ring your phone with a distinctive ring when pre-defined criteria, such as phone number, time of day or day of week, are met.

Remote Office allows you to use your home phone, your cell phone or even a hotel phone as your business phone. By using the Call Manager, you can make phone calls from this remote phone and have them billed to your business. This service also directs all calls coming to your business phone to ring the remote office phone.

Selective Call Acceptance allows you to receive only calls that meet your pre-defined criteria. The criteria for each Selective Acceptance entry can be a list of up to 12 phone numbers or digit patterns and a specified time schedule. All criteria for an entry must be true for you to receive the call.

Selective Call Rejection allows you to reject calls that meet your pre-defined criteria. These callers will be given an announcement that you cannot be reached. Use this feature to prevent nuisance calls from people you would rather not talk to. The criteria for each Selective Call Rejection entry can be a list of up to 12 phone numbers or digit patterns and a specified time schedule. All criteria for an entry must be true to reject the call.

Ring multiple phones sequentially when calls are received

Display alternate calling devices or lines assigned to you.

Simultaneous Ring allows you to list phone numbers you would like to ring in addition to your primary phone when you receive a call. This feature is helpful when you are not at your phone but you would like your cell phone to ring when you get a call.

Dial a pre-defined number by dialing a Speed Dial 100 prefix and two digits.

Dial a pre-defined number by dialing only one digit.

Enable users to record messages for incoming calls. A message can be recorded when the call is not answered within a certain number of rings, when the user's phone is busy, or when transferred directly to the user's voice mail.